The IT industry hasn't learnt from past mistakes with data
If you look me up on Linkedin ( https://www.linkedin.com/in/philbutton/ ) you'll know that I worked in IT for 36 years - that's around half of the time that IT has existed, if you think about it. Computing, as it was in the seventies, wasn't something I ever really enjoyed, but, as with anything to which you commit more than half your life, I have a sometimes-useful mine of experience from those days. What I find frustrating is that lessons have clearly not been fully learned from the mistakes my colleagues and I made maybe 20 or 30 years ago. Invoicing cock-up One story from a role I had many years ago relates to invoicing. At the time I was working on a fulfillment system, which interfaced to invoicing - because, of course, once an order is fulfilled you need to invoice the customer. The invoicing team told me they would be running some tests at the weekend, which didn't really affect me. I was just not to tinker with any data that they had set up specifically to ...